Privacy policy

Welcome to Aura Global. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, place an order, subscribe, or use our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information
  • Any information you voluntarily provide

Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on Website
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and promotional offers
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

3. Cookies

Our website may use cookies to:

  • Remember user preferences
  • Improve browsing experience
  • Analyze website traffic
  • Personalize content and advertisements

You can disable cookies anytime through your browser settings.

4. Payment Security

We use secure payment gateways and industry-standard security measures to protect your payment information. However, no online transmission is 100% secure.

5. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Payment processors
  • Shipping partners
  • Service providers assisting website operations
  • Legal authorities when required by law

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

7. Data Protection

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your information
  • Opt out of marketing emails

To make a request, contact us using the details below.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.