Terms of service

Welcome to Aura Global. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • You will not use our products or services for any illegal or unauthorized purpose.
  • You agree not to violate any laws or regulations while using our website.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

We strive to display product descriptions, images, and pricing as accurately as possible. However:

  • Colors may vary depending on screen settings.
  • Product availability may change without notice.
  • We reserve the right to modify or discontinue products anytime.

We may limit sales of products or services to any person, region, or jurisdiction.

3. Pricing & Payments

  • All prices displayed on the website are subject to change without notice.
  • Payments must be completed through approved payment methods available on the website.
  • In case of pricing errors, we reserve the right to cancel or refuse orders.

4. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier services.

Aura Global is not responsible for delays caused by:

  • Courier companies
  • Customs clearance
  • Natural disasters
  • Public holidays
  • Incorrect shipping information provided by customers

Customers are responsible for providing accurate delivery details.

5. Returns & Refunds

Our return and refund policy may vary depending on the product category.

Refunds or replacements may not apply in cases such as:

  • Wrong size selected by customer
  • Customized or personalized products
  • Damage caused after delivery
  • Minor color differences due to screen display

For return requests, customers must contact us within the specified return period.

6. Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Product designs
  • Text
  • Graphics
  • Website design

is the property of Aura Global and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

  • Use the website for fraudulent activities
  • Upload malicious software or harmful code
  • Attempt unauthorized access to the website
  • Interfere with website security or functionality

Violation may result in termination of access and legal action.

8. Limitation of Liability

Aura Global shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delays or interruptions in service
  • Errors or inaccuracies on the website

Use of the website is at your own risk.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or services.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website means you accept the updated terms.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of your operating jurisdiction.